Brokering, i. e. the procurement of required goods and raw materials, has a fundamental role in food outlet chain logistics. On the one hand, especially with foods which are sensitive to temperatures and therefore with short best-before dates, deliveries must be regular. On the other hand, the often sporadic demand behaviour of the restaurants requires a stable supply. A situation where items run out of stock is to be avoided at all costs, but factors such as shelf life and capital commit­ment costs do not allow for overly large stocks.

With the help of intelligent forecast and replenishment tools, the latest IT solutions within a integral merchandise management system, as well as personal experience and a “certain flair”, our employees perform a careful balancing act each day to ensure the satisfaction of all those involved.